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Brand-Rex Ltd.
Copyright 2008 Brand-Rex Ltd
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Copyright 2008 Brand-Rex Ltd
You are here :  About Us » Careers
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Copyright 2008 Brand-Rex Ltd
 
Experience Brand-Rex
Office Locations
Business Overview
Company Summary
Director Profiles
Manager Profiles
Brand-News
Investors
Operations
Events & Promotions
Latest News
Customer Service Plus
Careers
Environment

  Latest News Minimize  
Brand-Rex named runner up in Green IT Awards
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Fifth Year At The Top
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Copyright 2008 Brand-Rex Ltd. All rights reserved.
Copyright 2008 Brand-Rex Ltd. All rights reserved.
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Copyright © 2008 Brand-RexCareers

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Fulfilling ambitious goals

Brand-Rex is committed to providing its employees with an environment in which they can grow. We look for individuals with energy, ability and commitment and empower them with the tools they need to fulfil their personal and professional goals, whilst striving to attain the highest standards of integrity and professionalism.

Offering extensive opportunities

Operating a truly global business, we recognise the importance of diversity; of understanding individual ways of working, and how they can be used in harmony to deliver outstanding results. Our objective is to develop strong local teams, helping us deliver a range of solutions best suited to our clients needs.
 

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Our Employment Goals:

  • It is the aim of the company to ensure that no employee or potential employee shall receive less favourable treatment or consideration during recruitment and selection on the grounds of race, colour, religion or belief, nationality, ethnic origin, sexual orientation, gender, age, disability, marital status, part-time status or trade union membership.
  • Individuals will be screened against the job requirements as laid out in the job description and person specification for the role.
  • Information on ethnic origin, sex, disability, age and nationality will be collected in order to monitor the numbers of applications from different groups. This information will not be used in the selection process or for any use other than for monitoring.
  • Reasonable adjustments will be made to reduce any disadvantages faced by disabled people in making an application in response to an advertisement.

 

  Current Vacancies Minimize  
Job Title Location Job Description Apply To  
Customer Relationship Executive Glenrothes This is an exciting opportunity for a professional and highly motivated Customer Relationship Executive to join the UK market leader in Structured Cabling Systems. Reporting to the Customer Services Supervisor based at our Glenrothes Head office, in this busy and demanding role you will be the interface for customers acting as the voice of the customer to ensure priorities are understood and delivered upon.

· Process and edit customer orders, acknowledging orders within agreed timescales
· Operate as a front line telephone support to both internal and external customers
· Monitor customer orders on a daily, weekly, monthly basis
· Assist and contribute to monthly invoicing and the forecast target
· Resolve customer credit queries, arrange returns, process credits
· Advise sales managers of order patterns, progress and credit hold
· Maintain customer database
· Regular contact with field staff to assist and ensure customer requirements are met
· Monitor customer account and payment terms
· Contact customers frequently offering help and support
· Action quotations in a timely manner
· Advise customers on price, delivery and product related queries
· Provide Management Information where requested
· Build relationships with customers

The successful candidate must have excellent communication and organisational skills. The ability to Influence and demonstrate exceptional attention to detail are required to be successful in this position. This role demands a high level of IT skills in the Microsoft packages such as Excel, Outlook and Word and experience of an ERP system would also be advantageous. The Customer Service Representative will have excellent prioritisation skills and enjoy using their problem solving skills to overcome challenges.
Stephanie Marshall View Position Details
Copyright 2008 Brand-Rex Ltd. All rights reserved.
Copyright 2008 Brand-Rex Ltd. All rights reserved.
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